• LOCATION:  London UK
  • BASIS:  Full-time - Permanent
  • SALARY: £39,000 - £43,000
  • CLOSING DATE: 6:00pm, 30th Jan 2022 GMT

Job description

This is an exciting opportunity to join the fast-growing, dynamic and global Signatory Relations (SR) team. The SR team is responsible for engaging with current and potential signatories and implementing the PRI’s  initiatives globally. It is headed by the Chief Signatory Relations Officer (CSRO), who is supported by six directors. These include a Planning and Operations Director and team (SR Ops), an Asset Owner Empowerment Director, and four Regional Directors for the Americas, Northern Europe, Middle East & Africa, Continental Europe and Asia Pacific, in turn supported by teams of Relationship Managers based in their respective regions. The SR team, and SR Ops in particular, liaise with every other function in the PRI to drive responsible investment and achieve the overall PRI Blueprint. 

This role sits within the Signatory Relations Operations (SR Ops) team, and reports to the SR Director of Planning and Operations but also works closely with our CSRO.

The role is critical to ensure the smooth running of the team, from supporting on planning the regular interactions for the global SR team, to ensuring good filing systems and document control, to supporting to ensure clean signatory data within our CRM system and website, to filtering queries to the inbox and handling induction for new joiners to the SR team. The role also includes direct support for the CSRO, and SR Director of Planning and Ops for overall SR team functioning.

This role requires someone with enthusiasm for bringing process, order and organisation to a fast-moving and growing team, who is proactive, with excellent communication skills and who can build and maintain strong relationships within the team and across the organisation.

Core Responsibilities:

  • With the Director of Planning & Ops, plan and manage the engagement with the global SR team, and SR Leadership team, including planning and coordination of our regular weekly, monthly, quarterly and annual interactions. Produce and manage minutes and actions for those meetings, as required.
  • Lead the on-boarding process for new Signatory Relations team staff, including strong liaison with internal teams (HR and IT especially).
  • Ensure good organisation of the SR team filing system, including implementing document control procedures to support this.
  • Signatory Relations Operations inbox management: initial clearinghouse, plus responding to general enquiries from internal and external stakeholders.
  • Updating signatories accounts on our internal CRM system plus follow-ups confirmations.
  • Updating the website with new signatories or changes to existing ones.
  • Support for the Chief Signatory Relations Officer and the Director of Planning & Ops (trips, expenses, calendar management, document support).
  • Strong liaison with other teams as necessary to achieve agreed tasks (including HR, IT, Comms, Events, Content, Finance, Operations)
  • Provide regular reporting to the Director of Planning and Operations as required.

Core Competencies:

PRI expects roles at an ‘Associate level’ within the organisation to demonstrate skills across the following core competencies:

Analytical

  • Incorporates the fullest range of information available into analysis and decision making
  • Uses appropriate technical processes/systems to develop and evaluate options in an effective and time-efficient manner
  • Assimilates data to draws out relevant insights and findings from analyses
  • Identifies opportunities and risks to feed into decision making
  • Presents analyses in an appropriate format providing clear and concise recommendations

Business Awareness

  • Understands, and always works towards, the mission and the aims of the PRI
  • Is curious about what is happening in other parts of the PRI
  • Is Signatory centric – seeks to understand, listen, and respond to Signatory needs
  • Understands own teams’ objectives and seeks to internalise them in own activities
  • Understands who does what at the PRI and uses the knowledge to complete activities

Collaborative

  • Approachable, credible, and willing whenever engaging with colleagues
  • Actively and appropriately seeks input from others
  • Focuses on interacting with colleagues in a positive and open manner
  • Listens to what colleagues are saying, considers from different perspectives and tailor’s responses accordingly

Communicative

  • Writes succinctly and clearly tailoring level of detail to the requirements of the end user
  • Communicates clearly and precisely and able to convey thinking comprehensively
  • Provides regular, clear, and concise communications to manager, colleagues, or other relevant people to keep updated on activities
  • Structures and prepares well-written, logical outputs with limited guidance and editing

Developmental

  • Demonstrates self-awareness actively seeks feedback from others and acts upon it
  • Explores new ideas with an inquisitive mind
  • Questions the status quo and suggests new ideas
  • Seeks out opportunities to drive continuous improvements in ways of working
  • Open-minded attitude which welcomes change and new ideas

Structured

  • Prioritises and organises time effectively, focussing on the key organisational priorities
  • Develops ways of working and processes to execute and improve efficiency across the PRI
  • Methodically tackles problems, working with colleagues where necessary
  • Takes account of the needs of other colleagues and/or Signatories when considering how to execute a piece of work
  • Promotes and utilises effective project management skills

Technical Competencies & Experience:

  • Need to have demonstrable experience of working in complex administrative roles, practical experience of this is absolutely essential
  • Ability to learn quickly and master a complex brief
  • Excellent organisational skills, able to multi-task and meet deadlines
  • Strong attention to detail
  • Excellent written communication and verbal presentation skills
  • A collaborative and consultative approach to working with others, the ability to foster an inclusive working environment
  • Pragmatic, proactive and solution driven approach
  • Excellent IT/system skills (Microsoft Office, website management systems, CRM, etc.) and enthusiasm for learning new tools
  • Good project management skills
  • Due to the global nature of the Signatory Relations team, there will be a need to participate in occasional out of office hours calls

We particularly welcome candidates from currently under-represented groups, including black, Asian, and other ethnic minorities, those with a physical or mental disability, LGBTQ+ and those who are neurodivergent.

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