• LOCATION: London
  • BASIS: Full-time
  • LEVEL: Associate
  • SALARY: £24,000 - £38,000p.a

Job description

This is an opportunity within the PRI Signatory Relations team, which is responsible for investor and stakeholder relations and the acquisition of new PRI signatories. Relationship Managers are based across the Americas, EMEA and Asia-Pacific where they manage local groups of signatories and are the first point of call to the PRI. The Signatory Relations Central Support team based in London, where this position is located, plays a pivotal role in providing Relationship Managers with support to successfully recruit new asset owners, service existing signatories and deliver impact on the ground.

The successful candidate will assist the London-based Head of Central Support in delivering support to the team both in the local regions and in the London Head Office. A key focus will be to directly support current and prospective signatories, acting as their first point of contact at the PRI, answering queries and processing applications. Among other things, responsibilities also involve: research and analytical work, support in coordinating team activities, development of new meeting collateral and delivery of PRI services and outputs. The role will also involve admin support to the Team Head and Chief Signatory Relations Officer.

This is very much a developmental role and there will be opportunities to take on more ownership of key processes and functions within the Signatory Relations team and/or to have more direct investor relationship responsibilities once the successful candidate has familiarised him/herself with the immediate priorities of the position and the wider organisation.

Core Responsibilities:

  • Joint implementation of the membership process, acting as a port of call for signatory enquiries and applications
  • Implement and maintain good Salesforce infrastructure and ensure high data quality, working in close collaboration with the IT team
  • Provide qualitative market research and analysis, as well as quantitative tracking and analysis of team KPIs and trends
  • Put together presentations on recruitment and signatory servicing activities
  • Facilitate the delivery of PRI services and outputs in multiple languages
  • Develop materials for signatory meetings and recruitment meetings
  • Help organise and prepare for monthly team meetings
  • Deliver admin support

Core Competencies:

PRI expects roles at a ‘Associate level’ within the organisation to demonstrate skills across the following core competencies:

Analytical

  • Incorporates the fullest range of information available into analysis and decision making
  • Uses appropriate technical processes/systems to develop and evaluate options in an effective and time-efficient manner
  • Assimilates data to draws out relevant insights and findings from analyses
  • Identifies opportunities and risks to feed into decision making
  • Presents analyses in an appropriate format providing clear and concise recommendations

Business Awareness

  • Understands, and always works towards, the mission and the aims of the PRI
  • Is curious about what is happening in other parts of the PRI
  • Is Signatory centric – seeks to understand, listen and respond to Signatory needs
  • Understands own teams’ objectives and seeks to internalise them in own activities
  • Understands who does what at the PRI and uses the knowledge to complete activities

Collaborative

  • Approachable, credible and willing whenever engaging with colleagues
  • Actively and appropriately seeks input from others
  • Focuses on interacting with colleagues in an positive and open manner
  • Listens to what colleagues are saying, considers from different perspectives and tailor’s responses accordingly

Communicative

  • Writes succinctly and clearly tailoring level of detail to the requirements of the end user
  • Communicates clearly and precisely and able to convey thinking comprehensively
  • Provides regular, clear and concise communications to manager, colleagues or other relevant people to keep updated on activities
  • Structures and prepares well-written, logical outputs with limited guidance and editing

Developmental

  • Demonstrates self-awareness: actively seeks feedback from others and acts upon it
  • Explores new ideas with an inquisitive mind
  • Questions the status quo and suggests new ideas
  • Seeks out opportunities to drive continuous improvements in ways of working
  • Open-minded attitude which welcomes change and new ideas

Structured

  • Prioritises and organises time effectively, focussing on the key organisational priorities
  • Develops ways of working and processes to execute and improve efficiency across the PRI
  • Methodically tackles problems, working with colleagues where necessary
  • Takes account of the needs of other colleagues and/or Signatories when considering how to execute a piece of work
  • Promotes and utilises effective project management skills

Technical Competencies & Experience:

Fluency in both spoken and written English is essential along with strong and professional communication skills.

Additional essential requirements are:

  • Experience working in a professional and international environment; e.g. the financial services industry or similar
  • Educated to degree level or equivalent qualification; Master’s degree in one or more relevant fields is preferable
  • At least intermediate (advanced preferred) knowledge of relevant IT (e.g. Excel, Word, PowerPoint, and ideally Salesforce or other CRM system)
  • A confident and professional manner in dealing with senior business professionals
  • Good written and verbal communications skills
  • Strong attention to detail
  • Other languages desired
  • Must be eligible to work in the UK.

Apply here